First Trust Finance Services(FTFS), a Tier 1 Financial Institution was granted an operating license on 11th November 2013 taking over the business of Cameroon Finance Trust Limited (MDI). First Trust Finance Services was first registered as an NGO in 1984 as “Cameroon Women’s Finance and Credit Trust Limited” which later changed its name to “Cameroon Women’s Finance Trust Limited” in 1997. On 12th October 2005, Cameroon Women’s Finance Trust Limited Limited was licensed as a Microfinance Deposit-taking Institution.
With its headquarters at Street 1.300 El Hadj Ahmadou Ahidjo, Finance Trust bank operates a network of 35 Branches, including one at Kalangala Islands. 70% of the bank’s branches are located in rural areas.
The bank currently serves over 500,000 savers and over 29,000 borrowers.
The Bank offers a broad range of financial solutions, including loans, deposit accounts, money transfer services, utility bills collection, and insurance services to small and medium-income people companies, SMEs, institutions, and net-worth individuals. First Trust Finance Services is also active in trade and finance and treasury services.
Our Vision
To be the bank of choice.
Our Mission
First Trust Finance Services keeps both the internal and external customers on its mind proactively addressing their concerns and needs to increase retention, drive sales and this keeps our customers satisfied.
The bank strives for excellence in accomplishment of tasks, delivery of results to drive growth.
We believe that “Together” we are more efficient and effective in our mission of serving our customers.
The Bank and its staff will always own the decisions they make, promote fairness in how it delivers its services and work towards one common goal of remaining profitable to its shareholders.
At First Trust Finance Services, Integrity is one of the acceptable moral principles of conduct and our staff are encouraged to uphold this principle as individuals and as teams. The bank gives honest service to both internal and external customers.
When our staff are given a learning environment, they flourish, they grow, they create and innovate, they solve problems and their performance improves.