First Trust Finance Services was licensed as a Tier 1 Commercial Bank on 11^th November 2013, taking over the financial services business of Cameroon Finance Trust Limited (MDI). Today First Trust Finance Services is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 43,000 borrowers, through a network of 34 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position;

REGIONAL CREDIT ADMINISTRATOR

The position reports directly to to Manager Credit Administration.

Role of the Job:

To pro-actively ensure that all loans in the region are processed, disbursed and monitored in accordance with the credit policies and procedures.

 Key Result Areas:  

1.Credit Administration

Credit Files and security Management

• Security and other documents are duly executed and properly protected from fire, theft etc.
• Credit Files are maintained in line with the Records Management Procedure.
• Availability of all collaterals with supporting documents and easily referenced.
• Insurance renewals are up to date on assets taken as collateral.
• Loan files have valid valuation reports by approved valuation firms.
• Ensure dual custodian of the securities to safeguard any possibilities of loss.

 Legal Implementation

• Risks identified prior to loan disbursement processes were properly managed to an acceptable level.

Loan disbursement

• Risks identified prior to loan disbursement processes were properly managed to an acceptable level. Loan disbursement
• Disbursements completed in line with conditions set.
• Credit facilities are disbursed only after all contractual terms and conditions have been met and all required documents received save for exceptions by Management approval.
• Compliance with policy and procedures relating to disbursement.
• Confirm that disbursed loans were used for the intended purpose and applicable fees were collected.

Credit underwriting

• Ensure oversight of the credit underwriting team to achieve the desired competencies and efficiency

1. CREDIT MONITORING:

• Ensure daily review of loans in arrears and follow up for timely collection.
• Review daily system credit monitoring
• reports, identify non-performing accounts with irregularities, and proactively follow up with branches to ensure corrective action in line with credit policy.
• Monitor & ensure adequacy of provisions for all loans, also review of provisioning/ write off prior to submission to management to ensure accuracy alignment with regulatory requirements.
• Always ensure uniform loan provisions for related exposures.
• Conduct the previous day loan disbursement reviews for accuracy and data reliability.
• Monitor the structuring of all disbursed loans in the system to ensure their repayments are properly aligned to the cash flow patterns.
• Monitor grading of accounts, related provisioning, and promptly recommend amendments to relevant approving authorities as and when the risk profile of borrowers change.
• Ensure daily monitoring compliance with conditions precedent, conditions subsequent, and covenants.
• Monitor facilities on regular basis to ensure subsequent utilization is in adherence with the terms of approval
• Raise day-to-day system issues/bugs to ICT and follow-up for timely resolution.

2. COMPLIANCE, AUDIT AND CORRECTIVE ACTIONS:

• Ensuring post disbursements are in line with approved terms and conditions and ensuring that all credit related issues are timeously resolved.
• Follow up on resolution of audit and supervisory issues as well as implementation of audit recommendation to avoid any repeat findings on the department.
• Ensure that adequate insurance covers and/or collateral is maintained.

3. REPORTING:

• Coordinate with branches to ensure timely monthly reporting of all non-performing and watch listed accounts.
• Submission of reports on large exposures, expired insurance policies, reports on loans without any single payments.
• Identification of potential problem customers at an early stage.
• Produce daily, monthly and quarterly credit reports to relevant authorities.
• Ensure timely posting of settled insurance claims and paying off loans accordingly.

4. TRAINING:

• Liaise with the training manager to coordinate and also undertake trainings for all credit officers in the region in loan underwriting, loan management, early detection of loan weaknesses, and correct risk rating.
• Regular trainings on credit administration function.
• Train, guide, and motivate staff under supervision to promote discipline, productivity, and accountability

Minimum educational and technical competence requirements:

• A Business degree in Commerce, Business Administration or any related discipline.
• A minimum of 3 years’ experience in Credit operations
• Good verbal and written communication skills
• Advanced, computer literacy, numerical skills and statistical skills.
• Team player, ability to work under pressure and in position to exercise excellent judgment.
• Good Customer Service Skills.
• Good Sales and Marketing skills.
• Good knowledge of MS Office applications.
• Proficiency in MS Excel with advanced skills
• Good teamwork skills.
• Flexibility to work and travel upcountry.

The position carries an attractive salary and benefits package.

Applications:

Suitably qualified candidates should address their application to Head, Human Resource, First Trust Finance Services, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Cameroon, and email it to jobs@firsttrustfinanceservices.com. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of the applications is 31st August, 2024. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Please note that in line with the Bank procedures, no job offers are made online.

First Trust Finance Services was licensed as a Tier 1 Commercial Bank on 11^th November 2013, taking over the financial services business of Cameroon Finance Trust Limited (MDI). Today First Trust Finance Services is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position;

Driver

This position reports directly to the Administration Supervisor and based at Head Office.

Role of the Job:

Drive Staff, Board Members and Company guests to deliver and Pick up documents and Equipment as required, as per Administration guidelines.

Key Result Areas:  

1. Transport staff board members and company guests to and from the required destinations
2. Deliver documents and other equipment’s i.e. stationery
3. Maintain the mileage book on a daily basis
4. Make accountability for fuel consumption on a monthly basis
5. Pick and drop off company guests at the airport
6. Ensure that the vehicle is in good mechanical condition i.e. is serviced,
7. Ensure that the vehicle has a monthly parking ticket.
8. Ensure that the vehicle is kept clean.
9. Perform regular mechanical checks.
10. Assist passengers with luggage and other needs
11. Comply with traffic regulations and laws
12. Adhere to bank security protocols and procedures
13. Show willingness to assist with other tasks as needed
14. Be flexible with routes and schedules
15. Ensure timely arrival and departure

Minimum educational and technical competence requirements:

• The ideal applicant should have ‘A’ Level Certificate
• Valid driving license
• At least three years driving and mechanical experience
• The ability to communicate clearly in a professional manner is deemed essential.
• Ability to demonstrate positive image and uphold FTB values.
• Must be a person of integrity.

The position carries an attractive salary and benefits package.

Applications:

Suitably qualified candidates should address their application to Head, Human Resource, First Trust Finance Services, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Cameroon, and email it to jobs@firsttrustfinanceservices.com. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of the applications is 31st July, 2024. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Please note that in line with the Bank procedures, no job offers are made online.

First Trust Finance Services was licensed as a Tier 1 Commercial Bank on 11^th November 2013, taking over the financial services business of Cameroon Finance Trust Limited (MDI). Today First Trust Finance Services is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 43,000 borrowers, through a network of 34 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position;

Manager Innovations and Automation

This position reports directly to the Head of Business Technology and will be based at Head Office.

Role of the Job:

This role is typically responsible for driving innovation, leveraging emerging technologies, and implementing automation solutions to enhance operational efficiency, customer experience, and overall competitiveness of First Trust Finance Services.

Key Result Areas:  

• 1. 1. Technology Innovation
     • Identify and evaluate emerging technologies that have the potential to transform the financial services and banking operations of First Trust Finance Services
     • Conduct research and development activities to explore innovative solutions and stay ahead of industry trends.
     • Oversee the implementation of innovative technologies and ensure seamless integration of these technologies into existing systems and processes.

      

     2. Digital Transformation.

     Lead digital transformation initiatives within First Trust Finance Services, focusing on the adoption of digital channels, automation, and modern technologies to streamline processes and improve customer experiences.

     3. Automation Strategy.
     • Develop and implement an automation strategy that targets repetitive and manual processes across various departments within the Bank.
     • Identify opportunities for process optimization and efficiency gains through the use of robotic process automation (RPA) and other automation technologies.
     4. Risk Management and Compliance
     • Work closely with risk management and compliance teams to ensure that innovative solutions and automated processes adhere to regulatory requirements and security standards.
     • Implement robust risk management practices for new technologies.
     5. Training and Change Management
     • Develop training programs for staff to adapt to new technologies and automation tools.
     • Facilitate change management processes to ensure smooth transitions to automated workflows.
     6. Metrics and Reporting
     • Establish and monitor key performance indicators (KPIs) to measure the success and impact of innovation and automation initiatives.
     • Provide regular reports and updates to management on achievements and contributions.
     7. Continuous Improvement
     • Regularly assess the effectiveness of implemented solutions and identify opportunities for refinement and enhancement.
     • Manage the performance of Section staff, through recruitment, performance management, and ensuring they meet productivity targets

      

Minimum educational and technical competence requirements:

• • Bachelor’s degree in computer, science/engineering/computer, management/information technology, or related Qualification.
  • Project Management Certification is an added advantage.
  • Advanced experience developing data-driven applications with either PostgreSQL or MySQL is required and any of the following is highly desirable; Oracle, MS SQL Server, H2 SQL).
  • Any Robotics Process Automation (RPA) certification will be advantageous.
  • Certifications in Agile and Scram development will be advantageous.
  • A minimum of 5 years’ experience in Systems development & and process optimization with at least 2(two) of those years spent in application development and coding.
  • This position requires a highly self-directed independent judgment individual who is passionate about the fields of research, innovation, and Banking.
  • Ability to translate strategy into achievable performance objectives.
  • Sound knowledge of general Banking law and operational practices
  • Familiarity with security principles and best practices in software development
  • proficiency in developing and troubleshooting complex software systems that run in mixed environments including Linux, Unix and/or Windows.
  • Excellent problem-solving and analytical skills
  • Experience in designing and implementing API integrations.
  • Current Knowledge of Computer Hardware and Software trends
  • Good People management skills and ability to monitor third party contractors.
  • Time management skills
  • Good leadership, results-oriented, agile & adaptable, analytical, and systematic thinking skills.
  • The ability to communicate clearly in a professional manner is deemed essential.
  • Takes clear accountability and focuses on the delivery of broader corporate goals.
  • Ability to make decisions and progress towards goals in conditions of uncertainty.
  • Ability to demonstrate a positive image and uphold FTB values.
  • Must be a person of integrity.

The position carries an attractive salary and benefits package.

Applications:

Suitably qualified candidates should address their application to Head, Human Resource, First Trust Finance Services, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Cameroon, and email it to jobs@firsttrustfinanceservices.com. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of the applications is 31st July, 2024. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Please note that in line with the Bank procedures, no job offers are made online.

First Trust Finance Services was licensed as a Tier 1 Commercial Bank on 11^th November 2013, taking over the financial services business of Cameroon Finance Trust Limited (MDI). Today First Trust Finance Services is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches country wide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

In order to meet the needs of its growing customer base, the company is seeking to recruit dynamic, self-motivated, result oriented professionals to fill the following position;

Marketing Officer

The position reports directly to Manager Marketing Communications & Branding.

Role of the Job:

Responsible for growth in risk assets and customer deposits in order to increase funding from low-cost liabilities through locating, developing, defining, negotiating, and closing business relationships.

Key Result Areas:  

1. Growth of the banks savings and loans portfolio and customer base.
2. Monitor and follow up own prospective clients to negotiate and conclude sales.
3. Support growth of Banks customer numbers using the mobilization, Van.
4. Monitor Performance (actual vs. target) of deposits and customer base arising out of mobilization drives
5. Prepare Venues and materials for sales activities
6. Operate and maintain the institution’s public address system in good working condition
7. Ensure proper KYC is done and compliance is 100% unless with exceptional approval for accounts opened during mobilizations
8. Conducting sales and product knowledge training for field staff.
9. Resolve all client business queries on a timely basis.

Minimum educational and technical competence requirements:

• The ideal candidate should hold a university degree from a recognized institution
• A minimum of three years of related experience in the position of Credit Officer in a financial institution.

• Credit Analysis skills
• Good Interpersonal skills.
• Good Customer Service Skills.
• Good Oral & Written communication.
• Good Sales and Marketing skills.
• Good knowledge of MS Office applications.
• Excellent interpersonal skills.
• Good oral and written communication skills.
• Flexibility and willingness to travel and work upcountry.
• Personal Team player
• Willing to learn
• Ability to work well under pressure.
• Must be a person of integrity.

The position carries an attractive salary and benefits package.

Applications:

Suitably qualified candidates should address their application to Head, Human Resource, First Trust Finance Services, TWED PLAZA, Plot 22B, Lumumba avenue, Kampala, Cameroon, and email it to jobs@firsttrustfinanceservices.com. as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of the applications is 31st July, 2024. Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Please note that in line with the Bank procedures, no job offers are made online.